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Frequently Asked Questions



Basic Refill FAQ



  1. What is the refilling of my ink jet cartridge ?
  2. How many times can I refill my cartridge ?
  3. When is good for refilling my cartidge ?
  4. Will refilling void the OEM's Warranty on my printer ?
  5. What is the proper way to handle my cartridge ?
  6. What to do when my cartridge is blocked with dried out inks ?
  7. What to do when the printouts have white streaks or show areas with no inks ?
  8. Is ink quality important ?
  9. l What to do when the mixed-color inks are come out after refilling?
  10. l What to do when the bubbles are formed while refilling?
  11. Which refill kits can be used for HP610C,612C & HP-812C, new models of HP?
1. What is the refilling of my ink jet cartridge ?
Refilling means recycling your ink jet cartridge, mostly containing the print head on the cartridge itself. Refilling is good for the environment and can save you a lot of money on your cartridge cost, too.





2. How many times can I refill my cartridge ?
You can refill your cartridge until the cartridge wears out, then you purchase a new cartridge.
There is no fixed answer to this question because it varies from cartridge to cartridge. In general, you can refill and recycle your cartridge up to 8 to 10 times, which depends on the cartridge condition, hough."






3. When is good for refilling my cartridge ?
It is always recommended to refill the cartridge before it runs dry or refill the empty cartridge immediately. Otherwise, inks may dry out and block the print head that consists of very thin and small nozzles backed by a thermal resistor that boils and cools the ink.





4. Will refilling void the OEM's warranty on my printer ?
The OEMs are warning of voiding the printer warranty when the cartridge is used with refilled. which is that the OEMs would sell you a new cartridge. However, refilling applies only to the disposable cartridge and has nothing to do with the printer.





5. What is the proper way to handle my cartridge ?
Always handle your cartridge with care. Do not touch the nozzles with your hands.
When the cartridge sits outside the printer with unwrapped, inks will dry out, then the nozzles may get clogged.
You can not get a good print output with the blocked cartridge after it is refilled. The best way is to refill the cartridge before it runs out of inks or keep the empty cartridge wrapped or in a ziplock bag for storage.





6. What to do when my cartridge is blocked with dried out inks ?
Put the part of the clogged nozzles in a shallow dish having warm water so that the dried out inks flowout of it.
Let the print nozzles sit under the water for several minutes. Then, wipe off the water on the nozzles with soft tissue or cotton swab before installing it on the printer. Run head cleaning, always following the instructions on printer manual. If this doesn't work or fix the cartridge, repeat the above saidprocedures 2 to 3 times. When the print head is burned out or destroyed, it is not recovered throughthis procedure.
Then, purchase a new cartridge and refill it later before it runs out of inks or becomes empty.






7. What to do when the printouts have white streaks or show areas with no inks ?
Check f the cartridge is empty. Then, refill the cartridge. When the print head on the cartridge is dirty or gets dried out inks, refer to the answer to What to do when my cartridge is blocked with dried out inks.





8. Is ink quality important ?
Yes, ink quality makes a big difference. The print head on your cartridge may get clogged or destroyed by the inks that can not match the OEM's specifications such as drying time, density, boiling points, viscosity, surface tension, L*a*b* color values and PH value.
Our inks are formulated and tested under strict laboratory conditions to ensure the highest output quality at all times as compared with other OEM products. InkTec inks guarantee that you will get the print outputs as good as the OEM's inks.





9. l What to do when the mixed-color inks are come out after refilling?
Refilling too much quantity ink into cartridge usually causes this problem. To settle this problem, the users should firstly try to print text or any other content intentionally. It makes the mixed-color ink came out ink from the cartridge.





10. l What to do when the bubbles are formed while refilling?
The bubbles don't affect any trouble for printing. However, if the bubbles are formed, just leave the cartridge without using it for a little while until disappeared.





11. Which refill kits can be used for HP610C,612C & HP-812C, new models of HP?
First of all, HPI-8429ND, ND, NS is for the black cartridge of HP610C & 612C and HPI-8449C is for the color cartridge of HP610C & 612C. In case of HP-812C new model, HPI-8645ND is for the black cartridge of 812C and HPI-8623C is for the color cartridge of HP812C.





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